BatchlyAI Privacy Policy

Last updated: May 15, 2026

This policy explains what information BatchlyAI collects, how we use it, and the choices available to users.

Information we collect

We collect information you provide when creating an account, signing in, buying credits, contacting support, entering prompts, uploading files, or generating outputs. This can include your email address, name, prompts, uploaded images or files, generated results, and usage history.

How we use information

We use information to operate BatchlyAI, process generation requests, maintain your account and credit balance, provide support, improve reliability, prevent abuse, and understand product usage.

Payments

Payments are handled by third-party payment providers such as Stripe. BatchlyAI does not store full payment card numbers.

Analytics and cookies

We may use cookies, local storage, and analytics tools such as Google Analytics to measure site traffic, diagnose issues, remember preferences, and improve the product.

Sharing

We share information with service providers that help us run the product, including authentication, hosting, storage, AI generation, analytics, and payment providers. We may also disclose information when required by law or to protect the service and users.

Retention

We retain account, generation, and support data for as long as needed to provide the service, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.

Your choices

You can contact us to request help with account or privacy questions. Some information may be retained where required for security, legal, or operational reasons.

Contact

Privacy questions can be sent to support@batchlyai.com.